Conditions of use of the HAMPSHIRE WINE SCHOOL website:
Your access to and use of the HAMPSHIRE WINE SCHOOL website - this site - is subject to the following terms and conditions which, by accessing and browsing this site, you accept without any limitation or qualification.
The contents of this site are provided by the HAMPSHIRE WINE SCHOOL. Whilst the HAMPSHIRE WINE SCHOOL has endeavoured to ensure that all information on this site is correct, the contents of this site are provided to you "as is" without representation or warranty of any kind (express or implied) including, without limitation, any implied warranties of merchantability, fitness for a particular purpose or non-infringement.
The HAMPSHIRE WINE SCHOOL accepts no liability for any statement, inaccuracy or omission on this site. The HAMPSHIRE WINE SCHOOL accepts no liability for any direct, special, indirect or consequential loss or damages of any kind resulting from the use of any information obtained directly or indirectly from this site or for any viruses that may infect your computer equipment or other property on account of your access to, use of, downloading of or browsing in this site. All such liability is excluded to the fullest extent permitted by law.
The information on this site is subject to change and may be amended or withdrawn at any time without notice. These Terms & Conditions of Use may be changed at any time without notice.
Terms & Conditions
All bookings are refundable up to 30 days prior to the event date (less a 2% Administration Charge). After that deadline, you may, if you are unable to attend a course/tasting, send a substitute, or receive a refund voucher that may be used for payment against another course/tasting (no refunds will be provided). Furthermore, we do not provide refunds for Gift Vouchers.
At the HAMPSHIRE WINE SCHOOL, we like to be flexible and so a booking may be changed up to 7 days prior to your event at no extra cost. Within 7 days of the event, we would have already purchased the wine, ordered the food, prepared tasting notes and committed numbers to the venues we use. Therefore, we are sorry but within 7 days of your event we do not allow changes to your booking date (but you may send a substitute in your place). If you cannot send a substitute we will offer you up to 50% discount off another event (discount value not exceeding 50% of the cost of your original event).
If you fail to attend a booked course or event no refund will apply except under exceptional circumstances, at the discretion of the HAMPSHIRE WINE SCHOOL.
In the unfortunate and unlikely event that a class has to be cancelled, we will always try and give you as much notice as we reasonably can and offer you the choice of an alternative class or a full refund. However, we will not be liable for any other costs or expenses that you may incur. If you need to arrange travel or overnight accommodation we recommend that you seek appropriate insurance.
In the unfortunate event that we have to change venue, we will inform you by email as early as possible. If we do have your phone number, we will also endeavour to call you to make sure that you aware of the changes and attend your tasting at the right venue. It is our right to change venues even at the last minute. Reasons for a change of venues are always beyond our control - we do not own the venues where we teach, and as such we are at their mercy. However, we will always choose a suitable replacement - ie another venue within the same town which can deliver the same high quality of service - chosen specifically by us for your own convenience and enjoyment. No swapping to another date/event and no refund will be issued for a change of venue.
On the 8-week wine Courses, and the 4-week Courses: if you elect to miss an evening (minimum two days notice) you may either send a substitute, pick up the missed session on a subsequent course, or obtain a credit value valid towards full or part payment to attend any of our other tastings. The choice is yours. Credit vouchers have no expiry date.
For Corporate & Private Tastings: there is a minimum spend of £370 for a group of up to 12 people. For groups of 13 people or more, we will quote prices per person. A deposit of 50% or £250 (whichever is the greatest) is payable prior to tasting date to secure the booking with us. The balance is payable within 10 working days of event date. When a date for a corporate/private event has been agreed in writing by both parties, cancellation of the event is required in writing at least 10 working days before the date agreed. If no cancellation notice is received - or received within 5 days of the event - a late cancellation fee of £150 will be charged for breach of contract and loss of revenue, as that date had been securely reserved and not released in time to secure another booking.
For Corporate & Private Tastings, the HAMPSHIRE WINE SCHOOL accepts 3 ways of payment at no extra cost to you: cash, cheque or bank transfer. Please note that if you wish to pay by debit/credit cards, we would have to invoice you directly via Paypal and pass on to you their very own card transaction fee of 3.5% (ie the amount it costs to process that payment).
For Gift Vouchers & Credit Vouchers: Vouchers in paper form and other retailer-owned electronic gifting products including Vouchers distributed by email supplied by the HAMPSHIRE WINE SCHOOL are not intended for resale and cannot be exchanged for cash. The HAMPSHIRE WINE SCHOOL reserves the right to change both range and price of the Vouchers we offer at any time, without prior notification. Many of the Gift Vouchers offered are 'multi-option' Vouchers, redeemable for specific tastings in a variety of venues. "Open ended" Gift Vouchers & Credit Vouchers do not have an expiry date. However, in all cases, the value of the Voucher is as per its issue date (stipulated on the Voucher itself), regardless of subsequent changes of price for our tastings. Vouchers can be redeemed in full or in part against any of the services we offer. In case of overpayment, change may be given in the form of a lower denomination Voucher. In some circumstances, change, typically if under £3, will be given in cash. In some instances, no change will be given. In case of underpayment, the HAMPSHIRE WINE SCHOOL reserved the right to ask for the remainder to be paid by either bank transfer, cheque or in cash upon arrival at the tasting. Risk and title will pass to the customer upon delivery of the Voucher. The HAMPSHIRE WINE SCHOOL can take no liability for any lost, stolen or damaged Vouchers once responsibility of ownership has passed to the customer at time of delivery. We do not provide refunds for Gift Vouchers.
We reserve the right to ask any person to leave any event if their behaviour is deemed unacceptable or disruptive to others. No refund/credit will apply in these circumstances.
We do not serve alcohol to anyone under the age of 18. We reserve the right to ask for ID and proof of age.
Visitors may read, view, print and download one hard copy of the material for their personal, non-commercial use only.
Visitors may not copy, distribute, sell, publish, display, transmit, reproduce or decompile any part of the material by any means (electronic or not) or for any purpose include it in any derivative works.
The HAMPSHIRE WINE SCHOOL are collecting and using personal information for our very own marketing purposes. We do NOT share private contact details with any third party. Under the Data Protection Act and other privacy laws, we guarantee contact details to be kept private and saved only onto our own database. You can seek further information and guidance from the Information Commissioner’s Office by visiting www.ico.gov.uk.
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